Every Email Carries Your Brand — Not Ours
White-label the emails Waybill sends on your behalf. Your logo, your business name, your sign-off — on the trip alerts your passengers see, the confirmations and invoices your customers receive, and the job notifications your drivers get. Your customers see you, not the software behind you.
Your Brand Is Doing the Talking
Every automated email is a touchpoint. When it looks like it came from you, it builds trust in you.
Look established
A passenger who gets a polished, on-brand "your driver is on the way" alert sees a professional operator — not a business borrowing someone else's software.
Own the relationship
Your passengers, customers and drivers are yours. Their emails should reinforce your name and logo at every step, keeping your brand front of mind.
Consistent everywhere
The same brand your customers see on your website and your vehicles now shows up in their inbox — one identity across every channel.
Zero extra work
Upload your logo once and flip a switch. Every email — now and every new one we add — is branded automatically. Nothing to design or maintain.
Every Audience, Every Email
White-labelling isn't limited to one type of message. When it's on, it applies across every external email Waybill sends for you:
- Passengers — trip confirmations, "driver on the way" and "driver approaching" alerts, and tracking links.
- Customers — booking confirmations, issued invoices, and online payment links.
- Drivers — job assignments, settlement invoices, and Driver Portal invitations.
What Changes in the Email
Branding runs through the whole message — not just a logo bolted to the top. When white-labelling is active, every branded email uses:
- Header logo — your uploaded logo sits at the top of the email in place of the Waybill mark.
- Your business name — used in the greeting, the sign-off, and the copyright line in the footer.
- Subject lines — where an email names the sender (like a driver's welcome invite), it uses your name.
- A discreet "Powered by Waybill" — a small footer credit, linked back to us, that keeps the spotlight on your brand.
On in Two Steps
No developers, no template editing. Set it once and forget it.
1. Add your logo
Upload your business logo in Settings — the same one used across the app and your invoices.
2. Flip the switch
Turn on branded emails. From that moment, every passenger, customer and driver email goes out in your name.
That's it
New email types we ship are branded automatically — you never have to revisit the setting.
Related Features
Make Every Email Yours
Every feature, no limits. Pay only for completed jobs — from $0.45, with your first 50 covered by the trial.