Freight & Logistics Dispatch Software
Freight operators need cargo tracking, efficient multi-stop routes, proof of delivery, and accurate rate cards. Waybill provides the dispatch infrastructure for logistics operations of any size — from local couriers to regional freight fleets.
Cargo Weight & Capacity
Every freight job has weight and size constraints. Waybill tracks cargo weight per job and matches it against vehicle capacity so you never overload a vehicle or send the wrong truck.
- Per-job cargo weight — Record the cargo weight for each delivery job. The weight flows through to vehicle matching and fleet optimisation, helping to reduce empty kilometres across your routes.
- Vehicle capacity tracking — Each vehicle has recorded weight capacity and cargo dimensions. Smart assign checks capacity before suggesting a vehicle.
- Overload prevention — When assigning multiple deliveries to one vehicle, Waybill tracks cumulative weight against the vehicle's limit.
- Vehicle type matching — Filter by vehicle type — van, rigid truck, semi-trailer — to match the right vehicle class to each freight job.
Multi-Stop Delivery Routes
Most delivery runs involve multiple drops from a single warehouse departure. Waybill's multi-stop architecture handles complex delivery routes with optimised stop ordering and segment tracking.
- Ordered stop sequences — Define delivery stops in sequence with addresses, scheduled times, and notes for each drop point.
- Route optimisation — Use fleet optimisation to find the most efficient delivery order. Minimise travel distance while respecting time windows at each stop.
- Segment tracking — Distance and estimated duration between each stop is calculated and displayed, giving drivers and dispatchers clear route visibility.
- Per-stop confirmation — Drivers confirm delivery at each stop with timestamps. Dispatchers see real-time progress through the route.
Proof of Delivery
Every delivery needs confirmation. Waybill records delivery status with timestamps at each stop, creating a permanent record that the right goods reached the right place at the right time. Signatures, photos and odometer readings each have their own switch in Settings, so you turn on what your customers ask for. See how proof of delivery works.
- Per-stop status updates — Drivers mark each delivery as confirmed with a timestamp. The status change is pushed to dispatchers in real time.
- Delivery signatures — Collect a signature and "received by" name on the driver's phone at each drop point for proof of receipt. Signatures are stored against the stop.
- Job photos — Drivers upload photos of freight damage, faults, or weighbridge dockets, each with an optional note. Photos can still be added after the last stop, since a docket often only exists by then.
- Complete delivery history — Every stop in the route has a timestamped record — scheduled time, actual arrival, confirmation time, and any notes.
- Dispute resolution — When a customer claims non-delivery, you have timestamped records with driver identity and confirmation data.
Freight Rate Cards
Freight pricing combines distance, time, fixed fees and how urgently the load has to move. Waybill's configurable rate cards calculate the fare automatically from job data.
- Distance-based rates — Per-kilometre pricing with configurable rates. Fees are calculated from actual route distance.
- Fixed fees — A base fee per delivery, a minimum charge, or a fixed price for a regular run.
- Service levels — Charge more for same-day or dedicated runs with a percentage or fixed surcharge, and optionally pay the driver more for them. See service levels.
- Automatic calculation — Job fees are calculated automatically when a rate card is assigned. No manual math, no estimation errors.
Why Choose Waybill for Logistics
Cargo Tracking
Weight and capacity tracking per job with automatic vehicle matching. Never overload a vehicle or send the wrong truck.
Route Optimisation
Fleet-wide route optimisation for multi-stop delivery runs. Minimise distance, respect time windows, and balance workload.
Proof of Delivery
Per-stop delivery confirmation with timestamps, signatures, and damage or docket photos. Resolve disputes with hard evidence.
Rate Cards
Flexible pricing with distance, weight, time, and fixed components. Fees calculated automatically from job data.
Driver Fatigue
Real-time driver hours tracking with automatic warnings. Essential for long-haul freight and HVNL compliance.
In-App Messaging
Job-linked messaging between dispatchers and drivers. Relay delivery instructions without phone calls.
Related Use Cases
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