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Use Case

Freight & Logistics Dispatch Software

Freight operators need cargo tracking, efficient multi-stop routes, proof of delivery, and accurate rate cards. Waybill provides the dispatch infrastructure for logistics operations of any size — from local couriers to regional freight fleets.

Cargo Weight & Capacity

Every freight job has weight and size constraints. Waybill tracks cargo weight per job and matches it against vehicle capacity so you never overload a vehicle or send the wrong truck.

  • Per-job cargo weight — Record the cargo weight for each delivery job. The weight flows through to vehicle matching and fleet optimisation, helping to reduce empty kilometres across your routes.
  • Vehicle capacity tracking — Each vehicle has recorded weight capacity and cargo dimensions. Smart assign checks capacity before suggesting a vehicle.
  • Overload prevention — When assigning multiple deliveries to one vehicle, Waybill tracks cumulative weight against the vehicle's limit.
  • Vehicle type matching — Filter by vehicle type — van, rigid truck, semi-trailer — to match the right vehicle class to each freight job.
Freight Job — JOB-84729163
Type Freight
Cargo 2,400 kg — palletised goods
Vehicle Isuzu FRR (5,000 kg capacity)
Load 48% capacity
Pickup Warehouse 7, Wetherill Park — 6:00 AM

Multi-Stop Delivery Routes

Most delivery runs involve multiple drops from a single warehouse departure. Waybill's multi-stop architecture handles complex delivery routes with optimised stop ordering and segment tracking.

  • Ordered stop sequences — Define delivery stops in sequence with addresses, scheduled times, and notes for each drop point.
  • Route optimisation — Use fleet optimisation to find the most efficient delivery order. Minimise travel distance while respecting time windows at each stop.
  • Segment tracking — Distance and estimated duration between each stop is calculated and displayed, giving drivers and dispatchers clear route visibility.
  • Per-stop confirmation — Drivers confirm delivery at each stop with timestamps. Dispatchers see real-time progress through the route.
Delivery Route — Run #14 5 stops
Warehouse 7, Wetherill Park 6:00 AM — Pickup (5 pallets)
Bunnings Blacktown 6:45 AM — Drop 1 (2 pallets) ✓
IGA Penrith 7:30 AM — Drop 2 (1 pallet) — in transit
Officeworks Parramatta 8:15 AM — Drop 3 (2 pallets) — pending

Proof of Delivery

Every delivery needs confirmation. Waybill records delivery status with timestamps at each stop, creating a permanent record that the right goods reached the right place at the right time.

  • Per-stop status updates — Drivers mark each delivery as confirmed with a timestamp. The status change is pushed to dispatchers in real time.
  • Delivery signatures — Collect digital signatures at each drop point for proof of receipt. Signatures are stored against the job record.
  • Complete delivery history — Every stop in the route has a timestamped record — scheduled time, actual arrival, confirmation time, and any notes.
  • Dispute resolution — When a customer claims non-delivery, you have timestamped records with driver identity and confirmation data.
Delivery Confirmation — Stop 1 Delivered
Location Bunnings Blacktown
Scheduled 6:45 AM
Arrived 6:42 AM (3 min early)
Confirmed 6:48 AM — by James Wilson
Signature Collected — M. Roberts

Freight Rate Cards

Freight pricing involves distance, weight, time, and fixed components. Waybill's configurable rate cards handle any freight pricing model, calculating fees automatically from job data.

  • Distance-based rates — Per-kilometre pricing with configurable rates. Fees are calculated from actual route distance.
  • Weight-based components — Add per-kilogram or per-tonne pricing components alongside distance charges.
  • Fixed fees — Minimum charges, flat delivery fees, or surcharges that apply regardless of distance or weight.
  • Automatic calculation — Job fees are calculated automatically when a rate card is assigned. No manual math, no estimation errors.
Rate Card — Metro Freight
Base Fee $45.00 (per delivery)
Per km $2.80
Distance 32 km × $2.80 = $89.60
Fuel Levy $12.40
Total $147.00

Why Choose Waybill for Logistics

Cargo Tracking

Weight and capacity tracking per job with automatic vehicle matching. Never overload a vehicle or send the wrong truck.

Route Optimisation

Fleet-wide route optimisation for multi-stop delivery runs. Minimise distance, respect time windows, and balance workload.

Proof of Delivery

Per-stop delivery confirmation with timestamps and digital signatures. Resolve disputes with hard evidence.

Rate Cards

Flexible pricing with distance, weight, time, and fixed components. Fees calculated automatically from job data.

Driver Fatigue

Real-time driver hours tracking with automatic warnings. Essential for long-haul freight and HVNL compliance.

In-App Messaging

Job-linked messaging between dispatchers and drivers. Relay delivery instructions without phone calls.

Ready to Optimise Your Freight Operations?

Every feature, no limits. Pay only for completed jobs — from $0.45. Try it for 14 days, no credit card required.