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Feature

Live Tracking Links for Passengers & Families

Share a tracking link with passengers, carers, or families. They see the vehicle location and ETA on a live map — no login, no app, no phone calls asking "Where's the driver?"

Shareable Links, No Login Required

Generate a live tracking link for any active job and share it via SMS, email, or messaging. Recipients open the link in any browser and see the vehicle's current location on a map with estimated arrival time.

  • One-click generation — Create a tracking link from the job detail or dispatch board. The link is unique to that job and expires when the job is completed.
  • Public access — No account or login required. Anyone with the link can view the live map. Perfect for family members who aren't system users.
  • Real-time map — The vehicle's position updates on the map in real time. Recipients see the driver approaching without needing to call your office.
  • ETA countdown — An estimated time of arrival is displayed and updates as the driver progresses. Reduces uncertainty for passengers waiting for pickup.
  • Driver privacy — Only the vehicle's current location for the specific job is shown. No driver personal information, phone number, or route history is exposed.
Live Tracking — JOB-38471926 Live
Status Driver En Route
ETA 6 minutes
Vehicle White Toyota HiAce
🗺️
Live map view with vehicle position

Perfect for Every Stakeholder

Different people need to know where the vehicle is for different reasons. Live tracking links serve all of them without adding workload to your dispatch team.

  • NDIS carers — Support workers and carers can track participant transport in real time, ensuring handover happens smoothly at both ends.
  • School parents — Parents see the school bus approaching and know exactly when to have their child ready. Reduces missed pickups and late arrivals.
  • Aged care families — Family members of elderly clients can confirm their loved one has been picked up and track progress to the medical appointment.
  • Corporate assistants — Executive assistants track VIP transfers and coordinate ground transport for meetings and events.
How it works: The dispatcher clicks "Share Tracking" on a job. A link is copied to clipboard. They paste it into an SMS or email to the passenger's family. The family opens the link on their phone and sees the vehicle on a map with a 6-minute ETA countdown.
SMS Notification
To: David Chen (son) Your mother's transport to Westmead Dialysis is on the way. Track live: waybill.com.au/track/abc123
Link opened David viewed the tracking page at 7:12 AM

Tracking Capabilities

SMS Integration

Copy tracking links and share via SMS, email, or any messaging platform. The link works in any mobile browser.

Map View

Real-time vehicle position displayed on an interactive map. Recipients see the driver's location update as they approach.

ETA Updates

Estimated arrival time is calculated and displayed on the tracking page. Updates automatically as the driver progresses.

Privacy-First

Only the vehicle location for the specific job is shared. No driver personal details, phone numbers, or historical routes are exposed.

No App Needed

Tracking links work in any web browser. Recipients don't need an app, an account, or a login.

Audit Trail

Track when links are generated, shared, and viewed. A complete record for compliance and service quality monitoring.

Ready to Give Passengers Peace of Mind?

Every feature, no limits. Pay only for completed jobs — from $0.45, with your first 50 covered by the trial.