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Features

Powerful Tools for Modern Transport Operations

Every feature is designed to save time, reduce errors, and give you complete visibility over your fleet.

Core Features

Click any feature to explore it in detail with examples and use cases.

🚀

Smart Dispatch

AI-powered driver-vehicle matching. Rank options by proximity, time windows, vehicle capacity, and driver hours. One-click auto-assign.

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🧭

Route Optimisation

Sequence multi-stop routes for the shortest realistic path, respecting time windows, capacity and driver hours. Preview every plan before it goes live.

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🗺️

Fleet Optimisation

Assign all pending jobs in seconds with advanced route optimisation. Preview assignments, review decision logs, and apply with confidence.

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📍

Demand-Responsive Transport

Stop-based routing with automatic stop matching, walking distance tracking, and favourite stops for quick booking. Configurable per job type per organisation.

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📅

Driver Scheduling

6 recurrence types from daily to monthly. Auto-expand schedules 14 days ahead. Conflict detection and vehicle assignment built in.

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👥

Passenger Management

Detailed profiles with accessibility needs, mobility aids, medical conditions, and communication preferences. Multi-passenger job support.

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Workflow Automation

Visual drag-and-drop rule builder. Event triggers, scheduled triggers, conditions, and 13 action types. Automate notifications, status changes, and more.

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💰

Invoicing & Rate Cards

Create rate cards with distance, time, and fixed fee components. Auto-calculate job fees. Generate and track invoices effortlessly.

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🧾

Customer Accounts & Invoicing

Bill the customer, not just the driver. Per-job or per-period invoices with driver pay hidden, its own numbering, recurring billing, and auto-invoicing on assignment.

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🌐

Online Booking & Payments

An embeddable booking form for your website with live fare quotes, multi-passenger and return trips, and online payment straight to your own Stripe account.

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🔍

Vehicle Inspections

Customisable pre-trip inspection checklists with photo evidence, automatic pass/fail, and HVNL compliance. 9 categories, 23 default items.

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💬

Real-Time Messaging

In-app messaging between dispatchers and drivers. Job-linked threads, WebSocket delivery, unread indicators, and full message audit trails.

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😴

Fatigue Management

Real-time driver hours tracking with three-tier warnings (OK/Warning/Limit), break detection, and HVNL Chain of Responsibility compliance.

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📋

QLD TMR Booked Hire Reporting

Generate the Queensland booked hire trip report from your dispatch data. Built to TMR's BEAR template, with completeness checks before you file.

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🧭

Dispatch Copilot

Proactive fleet insights with 5 built-in analysers. Quick assign suggestions, fatigue warnings, ETA risks, and one-click resolution actions.

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📡

Live Tracking

Shareable tracking links for passengers and families. Real-time vehicle location on a map, ETA updates, no login and no app required.

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🗓️

Public Holidays

Automatic holiday calculation for AU, NZ, GB, US, and CA with state-level accuracy. Recurring jobs auto-skip holidays — no manual maintenance.

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✉️

Branded Emails

White-label every email — passenger alerts, customer confirmations and invoices, driver notifications. Your logo, name and sign-off, so customers see you, not the software.

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🔌

Xero & MYOB Integration

Native, OAuth 2.0 secure integrations with Australia's leading accounting platforms. Completed jobs sync as invoices automatically — line items, GST, customer matching, references.

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And More

A Complete Platform for Transport Operations

🚗

Vehicle Tracking

Track your fleet with real-time GPS locations, vehicle types, registration details, depot addresses, and maintenance status.

👤

Driver Management

Complete driver profiles with licence details, vehicle assignments, status tracking, max hours per day, and address-based location fallback.

🔐

Roles & Permissions

64 granular permissions across all resources. Create custom roles with fine-grained access control. Owner, Admin, and Dispatcher defaults.

📊

Service Areas

Define geographic service areas with boundaries. Route jobs to appropriate teams and enforce coverage zones.

🔔

Real-time Notifications

Live real-time updates pushed directly to your screen. Instant notifications for job assignments, status changes, and alerts. No page refresh needed.

🗄️

Safe Data Management

Soft-delete with archive/restore across all critical records. Separate permissions for archiving and permanent deletion. Never lose data accidentally.

📤

CSV & Excel Import

Bulk import drivers, vehicles, and passengers from CSV or Excel files. Auto-map columns, validate data, and see results instantly.

🚗

Driver Portal

Drivers access their assigned jobs, confirm pickups and dropoffs, and update their profile — all from a dedicated portal view.

🔄

Recurring Jobs

Create job templates with daily, weekly, biweekly, or monthly patterns. Jobs auto-expand up to 14 days ahead with preferred drivers.

🏷️

12 Job Types

Passenger transport, freight, courier, school run, airport transfer, disability transport, and more. Each type has config-driven defaults and field visibility.

🌙

Dark Mode

Full dark mode support across the entire platform. Automatically follows your system preference or toggle manually.

📋

Audit Logs

Every action is logged with who, what, and when. Complete audit trail for compliance, troubleshooting, and accountability.

See Waybill in Action

All features included — no limits, no feature gates. Your first 50 jobs are included in the 14-day trial.