Built for the Way You Operate
Whether you're running NDIS transport, school runs, airport transfers, or a commercial fleet — Waybill adapts to your workflows and scales with your business.
Online Booking & Payments
Let customers book and pay online. Embed a branded booking form on your website, quote fares instantly, take payment straight to your own account, and have every booking land in Waybill ready to dispatch and invoice.
- Embeddable, branded booking form for your site
- Live fare quotes from your own rate cards
- Online payment straight to your Stripe account
- Bookings become jobs — dispatch and invoice as normal
NDIS Transport Providers
Manage participants with complex accessibility requirements, track mobility aids and disabilities, create recurring service schedules, and generate NDIS-compliant invoices — all from one platform.
- Accessibility and mobility aid tracking per passenger
- Recurring transport schedules that auto-expand
- Rate cards aligned to NDIS pricing structures
- Role-based access for coordinators and drivers
Health & Medical Transport
Time-critical patient transfers with appointment windows, medical requirement tracking, stretcher and wheelchair vehicle matching, and optimised routing for multi-stop pickups.
- Appointment-based time window scheduling
- Vehicle type matching (wheelchair, stretcher, standard)
- Smart dispatch considers proximity and ETA
- Real-time status tracking for coordinators
Non-Emergency Patient Transport (NEPT)
Dedicated software for NEPT and NEMT operators — appointment-timed bookings, wheelchair and stretcher vehicle matching, safe dispatch, and compliance record-keeping built into every run.
- Wheelchair & stretcher vehicle matching
- Pre-trip inspections and driver fatigue tracking
- Recurring dialysis and treatment runs
- NDIS, CHSP and Home Care Package billing
Community Transport
Coordinate volunteer and paid drivers with passenger-centric scheduling. Simple recurring patterns for regular services, flexible time windows for social outings, and easy-to-use dispatch for small teams.
- Mix of volunteer and paid driver management
- Passenger profiles with special needs and preferences
- Simple scheduling with recurring patterns
- Workflow automation for confirmations and reminders
Commercial Fleets
Fleet-wide route optimisation, driver hours management, vehicle utilisation tracking, and automated invoicing at scale. Built for operators managing 10 to 100+ vehicles.
- One-click fleet optimisation across all pending jobs
- Driver hours and availability management
- Rate cards with distance, time, and fixed components
- Decision logging for full assignment transparency
School Transport
Manage school runs with recurring daily routes, student pickup coordination, and parent notification workflows. Safe, reliable transport for students of all ages.
- Recurring daily routes for school terms
- Student passenger profiles with parent contacts
- Multi-stop pickup and dropoff scheduling
- Automated notifications for parents and schools
Taxi & Limousine
Dispatch for taxi, limousine, chauffeur and private hire fleets. Online booking with card payment, metered, fixed and hourly fares, and account customers invoiced automatically.
- Book and pay on your own website
- Metered, fixed price and hourly hire rate cards
- Account customers with recurring invoicing
- Trip records built for licensing and audit
Airport Transfers
Flight-timed pickups, shuttle coordination, and meet-and-greet scheduling. Handle arrivals and departures across multiple terminals with ease.
- Time window scheduling aligned to flight times
- Multi-terminal shuttle route management
- Real-time status updates for passengers
- Vehicle type matching for luggage capacity
Courier & Delivery
Multi-stop route optimisation, cargo weight tracking, and delivery confirmation workflows for courier and freight operations at any scale.
- Fleet-wide route optimisation for deliveries
- Cargo weight and capacity tracking
- Proof of delivery with status confirmation
- Rate cards for distance, weight, and time
Corporate Transport
Executive travel coordination, employee shuttle management, and event transport logistics for corporate clients with premium service expectations.
- Booking workflows for executive travel
- Employee shuttle scheduling with recurring routes
- Vehicle class matching for VIP requirements
- Detailed invoicing per department or cost centre
Disability Transport
Accessibility-first transport management with detailed mobility aid tracking, vehicle accessibility matching, and care-focused scheduling for people with disabilities.
- Mobility aid and accessibility requirement tracking
- Vehicle matching for wheelchair, ramp, hoist needs
- Preferred driver assignments for continuity of care
- Vulnerability flags and special handling notes
Funeral Transport
Cortege coordination, multi-vehicle procession management, and respectful transport scheduling for funeral directors and transport providers.
- Multi-vehicle cortege sequencing
- Time-precise scheduling for services
- Passenger group coordination
- Detailed job records for billing and compliance
Aged Care Transport
Elderly transport services with recurring medical appointment schedules, mobility aid tracking, and care-focused driver assignments for aged care facilities.
- Recurring schedules for regular medical appointments
- Mobility aid and special needs tracking
- Preferred driver assignments for familiar faces
- Family and facility notification workflows
Charter & Tour Transport
Manage charter bus and tour transport with multi-stop itineraries, group passenger coordination, vehicle capacity matching, and flexible rate cards for day trips and extended tours.
- Multi-stop itineraries with ordered stop sequences
- Group passenger management with headcounts
- Vehicle capacity matching for charter buses
- Flexible rate cards for day trips and tours
Prisoner & Corrections Transport
Coordinate prisoner transport with strict time windows, complete audit trails, chain of custody documentation, and role-based security controls for corrections and custodial services.
- Strict time window scheduling for court appearances
- Complete audit trail and chain of custody
- Role-based security and access controls
- Driver fatigue compliance for long transfers
Event Transport & Shuttles
Manage event shuttles, conference transport, and stadium dispatch with bulk job creation, route optimisation, and temporary surge fleet coordination for events of any size.
- Bulk job creation for event schedules
- Shuttle route optimisation across venues
- Surge fleet coordination with temporary drivers
- Live tracking links for event attendees
Logistics & Freight
Freight dispatch with cargo weight tracking, multi-stop delivery routes, proof of delivery, rate cards, and fleet-wide route optimisation for logistics operators.
- Cargo weight and vehicle capacity tracking
- Multi-stop delivery route optimisation
- Proof of delivery with status confirmation
- Freight rate cards with distance and weight components
Every Use Case Gets
Core capabilities that power every transport operation.
Smart Dispatch
AI-powered driver-vehicle matching that considers proximity, time windows, vehicle suitability, and driver hours.
Flexible Scheduling
6 recurrence types with auto-expansion, conflict detection, and vehicle assignment.
Real-time Updates
Live status changes pushed to every dispatcher. No page refreshes needed.
Workflow Automation
Visual rule builder with triggers, conditions, and 13 action types to automate repetitive tasks.
Granular Permissions
64 permissions across all resources. Create custom roles to match your team structure.
Safe Data Management
Archive and restore records instead of permanent deletion. Separate permissions for each action.
Ready to Transform Your Operations?
No limits. Pay only for completed jobs. Your first 50 jobs are included, with every feature unlocked.