How Waybill Compares
Most software an Australian transport operator is shown was built for something adjacent — parcels, support-worker rosters, American healthcare, or the vehicle rather than the trip. Here is who each product was actually built for, and where we differ.
Reviewed on5.0Capterra3 reviews
Read This Before the Tables
We describe what each product is for, not what it lacks
Every platform below is good at the job it was designed for, and several are better than us at theirs. Feature checklists go out of date the week someone ships an update, so these rows describe who a product was built to serve and leave the conclusion to you.
We do not publish anyone else's price
Most of this list is quote-only, and the rest charges per user or per vehicle, which is not comparable to a per-job rate without knowing your volume. Our own pricing is below in full. For theirs, ask them.
Written from each vendor's publicly published material, last checked 6 November 2026. Product names are the trademarks of their owners; these are our own independent comparisons, not theirs. If you work at one of these companies and a row here is wrong or out of date, email [email protected] and we will correct it.
Australian passenger transport platforms
The closest comparison: same country, same buyer, same job. These are established, quote-based platforms sold through a sales process rather than a trial.
| Product | Built for | Where Waybill differs |
|---|---|---|
| TRIPS Full comparison → | Community, health and disability transport operators in Australia. Long-established, with booking and dispatch modules sold on quote. | Waybill is browser-based with published per-job pricing and a trial you start yourself, so you can run real jobs through it before you talk to anyone. |
| ORCODA Full comparison → | Enterprise and government community transport — councils, large contracted providers. ASX-listed, delivered as an implementation project. | Waybill is configured by your own team in an afternoon rather than scoped as a project, with the same features — SSO, audit logging, role-based permissions — on every account whatever your size. |
| Sensium | NDIS and community providers managing a vehicle pool — vehicle location, pool-car booking and fleet oversight. | Waybill works at the journey level: who is being collected, from where, by which driver, at what fare. |
US NEMT and paratransit systems
Functionally the nearest products in the world to Waybill, and genuinely good at what they do. They are built around American healthcare, which is where the comparison ends for an Australian operator.
| Product | Built for | Where Waybill differs |
|---|---|---|
| TripMaster | US paratransit and NEMT providers, with scheduling and automated trip assignment. | Waybill bills and reports to Australian requirements, in AUD, with GST handled on the invoice. |
| NovusMED / Momentm | Large US NEMT operations and brokerages, with call-centre and clinic booking applications. | Waybill suits an operator running their own fleet rather than a brokerage intermediating trips. |
| Bambi | Mid-size US NEMT fleets, priced per vehicle per month in USD. | Waybill charges per completed job, so a quiet month costs less rather than the same. |
| RouteGenie | High-volume US NEMT fleets working across multiple Medicaid brokers. | Waybill is built for NDIS, CHSP and private-pay work, not broker trip feeds. |
| Tobi Cloud | US multi-program transport — NEMT, PACE, veterans and student point-to-point. | Waybill covers the Australian equivalents: NDIS, patient transport, community and commercial work. |
| RoutingBox, Traumasoft, Ecolane, TripSpark | US NEMT, EMS and public transit agencies, including ambulance dispatch and demand-responsive transit contracts. | Waybill is sized for the independent Australian operator rather than an agency procurement. |
Route planning and delivery platforms
Good at getting a vehicle efficiently around a list of stops, which we do too — cargo weight, vehicle capacity and time windows all feed our optimiser. The differences are in the billing unit, what is included, and whether anyone can ride in the vehicle.
| Product | Built for | Where Waybill differs |
|---|---|---|
| Onfleet Full comparison → | Last-mile delivery fleets, billed in US dollars per task — one pickup or one delivery — on a monthly plan, with rate tables and invoicing as a paid add-on. | Waybill bills one completed job for the whole collection-and-drop, with rate cards, invoicing and accounting sync included — and it carries passengers on the same fleet. |
| Route4Me, Routific, OptimoRoute | Route optimisation for delivery rounds, field teams and service calls. | Waybill optimises and then runs the operation — dispatch board, driver app, fares, invoicing and compliance records. |
| Track-POD, Zeo, Circuit for Teams | Proof-of-delivery and driver routing for goods movement. | Waybill captures the passenger-transport equivalents: signatures, photos, odometer, waiting time and a note trail per job. |
Field service and job management
Built around a job at an address for trades and service teams. Transport operators often start here because the word "job" fits, then hit the places a passenger is not a work order.
| Product | Built for | Where Waybill differs |
|---|---|---|
| vWork | Scheduling and dispatching field jobs across Australia and New Zealand. | Waybill prices a journey from a rate card — distance, time, hourly hire, surcharges — and raises the invoice from it. |
| ServiceM8, Jobber, Skedulo, Tookan | Trades, field service and mobile workforce scheduling. | Waybill holds a multi-stop journey with a passenger manifest, which a single-visit work order does not represent. |
Telematics and fleet tracking
These watch the vehicle. Waybill runs the booking. They sit alongside each other comfortably, and plenty of operators keep both.
| Product | Built for | Where Waybill differs |
|---|---|---|
| Samsara Full comparison → | Fleet telematics and video-based driver safety, built around hardware fitted in every vehicle. | Waybill answers who is being picked up, by whom, when, and what it bills — questions a tracking device cannot. Plenty of operators run both. |
| Motive, Geotab, Verizon Connect, Teletrac Navman, Fleetio | GPS tracking, driver-behaviour scoring, vehicle maintenance and asset compliance across large fleets. | Waybill includes maintenance schedules and pre-trip inspections tied to the jobs those vehicles actually ran. |
NDIS and aged-care platforms
The most common overlap we see, and the most often misread. These roster support workers. Waybill dispatches vehicles. A provider doing both usually needs both.
| Product | Built for | Where Waybill differs |
|---|---|---|
| ShiftCare Full comparison → | NDIS and aged-care providers rostering support workers to client shifts, with care notes and claiming. | Waybill treats the vehicle run as the unit of work: stops, passengers, drivers, fares and the invoice behind them. |
| Brevity, CareMaster, Visual Care, splose | Rostering, care documentation, NDIS claiming and workforce award interpretation for care providers. | Waybill handles the transport side those platforms hand off — dispatching a fleet and pricing a journey. |
| Lumary | Enterprise disability and aged-care providers on Salesforce, with custom implementation and pricing. | Waybill is a focused transport system you can run on its own or alongside a care platform. |
Our Pricing, in Full
So you can do the comparison yourself against whatever quote you are holding.
| Completed Jobs / Month | Per-Job Rate |
|---|---|
| 1 – 200 | $0.45 |
| 201 – 1,000 | $0.40 |
| 1,001+ | $0.37 |
What we charge you is in AUD and tax exclusive; GST is added based on your billing address. What you charge your own customers is separate, and runs in whichever of AUD, USD, NZD, GBP, CAD, EUR or SGD you set. Unlimited drivers, vehicles and team members — there are no per-seat charges and no feature tiers. Only completed jobs are billed: cancelled, pending and in-progress jobs never are. Optional SMS notifications are $0.08 per message segment, and only if you switch them on.
Compared to How You Work Today
Most operators we meet are not replacing a competitor. They are replacing a process.
True of Waybill Whoever You Are Comparing Us To
Six things that hold whether you run four vehicles or four hundred.
There is no ceiling to grow out of
Unlimited drivers, vehicles, passengers and office staff on every account, with no seat charges and no feature tiers. A four-hundred-vehicle operation and a four-van operation run the identical platform — the larger one simply switches more of it on. The dispatch board updates in real time and stays that way as the day's volume climbs.
The controls a large organisation has to ask about
Enterprise single sign-on through Okta and Azure Entra, two-factor authentication you can enforce across the whole organisation, 70 discrete permissions you compose into your own roles, a timestamped audit log, and a complete data export you can take whenever you want it.
Your team is trained in about an hour
A setup guide walks a new operator through their first driver, vehicle, job and assignment, then rate cards and team. On top of that sit 18 page guides — dispatch, jobs, invoices, compliance, workflows, reports and the rest — that walk anyone through the screen they are on. No training budget, no implementation consultant.
Answered the same day, nearly always
Issues, questions and feature requests all reach the same Australian team, and 90% get a reply inside 24 hours. Feature requests are read and answered by the people who build the product, not filed into a portal. Waybill is rated 5★ on Capterra.
Seven currencies, never converted
Fares, rate cards, invoices and card payments run in AUD, USD, NZD, GBP, CAD, EUR or SGD. The currency is set per organisation and snapshotted onto each invoice when it is issued, so re-denominating a setting can never rewrite money you have already billed.
Every feature, on every account
Route optimisation, NDIS claiming, workflow automation, online booking, inspections, fatigue, the API — none of it sits behind a higher tier or an add-on. Pricing moves with how many jobs you complete, not with how much of the product you are allowed to use.
Where we may not suit you: If rostering support workers is the harder problem, a care platform should be your primary system. If you need dash cams, engine data or driver-behaviour scoring, that is telematics hardware and we do not make it. If your orders are pulled from a storefront and you want a ready-made connector, a delivery platform's ecosystem is deeper than ours. If your trips arrive from a US broker feed and bill to Medicaid, a US NEMT platform will fit your revenue cycle better. And we do not staff the bid team a formal government tender needs — though the platform itself carries organisations of any size.
Run Your Own Jobs Through It
The honest comparison is the one you do yourself. Start a 14-day trial with your first 50 jobs included, put a real week of work through it, and decide from there. No credit card required.