Waybill vs ORCODA
On the dispatch board these two products overlap more than either marketing page suggests. The real difference is who they are sold to, and what it takes to get started.
Reviewed on5.0Capterra3 reviews
The Honest Version, Up Front
ORCODA is a capable platform, and a listed company
Their community transport product covers shared multi-passenger vehicles, route optimisation, accessibility matching and NDIS compliance. We are not going to pretend those are gaps. They also operate well beyond passenger transport, into workforce logistics for industries like resources and infrastructure.
We charge for the product, not the programme
An enterprise platform assumes a procurement process, an implementation and a multi-year agreement. That machinery is a real cost, and it buys you very little that the software itself does not already do. Large operations run on Waybill without any of it.
Side by Side
| Capability | ORCODA | Waybill |
|---|---|---|
| Who the product is sold to | Councils, government-funded programs and large contracted providers, alongside resources-sector workforce logistics. | Operators of any size who would rather buy the product directly than run a procurement — from a few vehicles to several hundred, including large providers and government-funded services. |
| How you buy it | An enterprise sale: scoping, quotation and a delivered implementation. | A subscription you start from the website, with the same features on every account regardless of size. |
| Time to first real job | An implementation timeline agreed as part of the engagement. | The same day. Configure your rate cards and vehicles, then dispatch. |
| What it costs | Quoted per engagement. Ask them — we will not guess at it. | $0.45 AUD or less per completed job, published in full, with no seat charges and no minimum commitment. |
| Breadth of the company | Transport logistics, community transport and workforce mobilisation across several industries, including resources and infrastructure. | Passenger and freight transport operations only. Narrower on purpose — everything we build is for the dispatch board. |
| Shared passenger runs | Multi-passenger shared vehicles with accessibility requirement matching and route optimisation. | The same: multi-stop jobs with a per-stop passenger manifest, accessibility matching and fleet-wide optimisation. |
| NDIS | NDIS reporting, trip recording and compliance within the community transport product. | NDIS claims, service agreements, bulk payment requests, participant records and incident reporting. |
| Commercial and private-pay work | Centred on funded and contracted transport. | Rate cards, customer accounts, recurring invoice schedules, an embeddable public booking form and card payment into your own Stripe account. |
| Changing how it works | Configuration and change requests through the vendor relationship. | A visual rule builder you edit yourself — triggers, conditions and actions, with a dry run before anything goes live. |
| Contract shape | Enterprise agreements, typically multi-year. | Month to month. If a quiet month comes, you pay for the jobs you completed and nothing else. |
Written from ORCODA's publicly published material, last checked 6 November 2026. ORCODA is a trademark of its owner and this is our own independent comparison, not theirs — for their current capability and pricing, read their site or ask them. If something here is wrong or has gone out of date, email [email protected] and we will correct it.
Where We Would Argue for Waybill
No implementation to wait through
Create the account, add your vehicles and rate cards, import your passengers from a spreadsheet and dispatch. The gap between deciding and running is an afternoon, not a quarter.
The price is on the website
Per completed job, with a calculator so you can model your own volume. No discovery call required to find out whether you can afford it.
You configure it yourself
Rate cards, job types, custom reference fields, automation rules and permissions are all settings you change. Nothing in that list needs a support ticket or a change request.
No multi-year commitment
Month to month, billed on completed jobs. If the work dries up, so does the bill — and if we stop earning it, you leave with your data in a full export.
True of Waybill Whoever You Are Comparing Us To
Six things that hold whether you run four vehicles or four hundred.
There is no ceiling to grow out of
Unlimited drivers, vehicles, passengers and office staff on every account, with no seat charges and no feature tiers. A four-hundred-vehicle operation and a four-van operation run the identical platform — the larger one simply switches more of it on. The dispatch board updates in real time and stays that way as the day's volume climbs.
The controls a large organisation has to ask about
Enterprise single sign-on through Okta and Azure Entra, two-factor authentication you can enforce across the whole organisation, 70 discrete permissions you compose into your own roles, a timestamped audit log, and a complete data export you can take whenever you want it.
Your team is trained in about an hour
A setup guide walks a new operator through their first driver, vehicle, job and assignment, then rate cards and team. On top of that sit 18 page guides — dispatch, jobs, invoices, compliance, workflows, reports and the rest — that walk anyone through the screen they are on. No training budget, no implementation consultant.
Answered the same day, nearly always
Issues, questions and feature requests all reach the same Australian team, and 90% get a reply inside 24 hours. Feature requests are read and answered by the people who build the product, not filed into a portal. Waybill is rated 5★ on Capterra.
Seven currencies, never converted
Fares, rate cards, invoices and card payments run in AUD, USD, NZD, GBP, CAD, EUR or SGD. The currency is set per organisation and snapshotted onto each invoice when it is issued, so re-denominating a setting can never rewrite money you have already billed.
Every feature, on every account
Route optimisation, NDIS claiming, workflow automation, online booking, inspections, fatigue, the API — none of it sits behind a higher tier or an add-on. Pricing moves with how many jobs you complete, not with how much of the product you are allowed to use.
Where we may not suit you: We do not staff the engagement around a formal procurement — a bid team completing a tender response, or a services group delivering custom integration as a contracted project. That is about who answers the paperwork rather than what the platform carries. And if you need workforce mobilisation or industrial logistics alongside passenger transport, one vendor spanning all of it has an argument we cannot make.
Try It Before You Scope It
If an enterprise implementation feels heavier than the problem, start a trial instead. Fourteen days, first 50 jobs included, no credit card, no sales call.