Waybill vs Onfleet
Both dispatch a fleet around a city and prove the drop. The differences that decide it are the billing unit, the currency, and how much of the job is still in the price once you have added the invoice.
Reviewed on5.0Capterra3 reviews
Start With the Billing Unit
Most comparisons of these two products get this wrong, and it is worth about half the price difference.
An Onfleet task is one pickup or one delivery
A courier job that collects from a warehouse and drops at an address is two tasks against your monthly allowance. A plan quoted at 2,500 tasks is roughly 1,250 collection-and-drop jobs.
A Waybill job is the whole movement
Collection, drop and every stop between them is one completed job, billed once, at $0.45 AUD or less. Nothing is billed until the job is actually completed — cancellations never are.
Before comparing any quote, convert both sides to the same unit. Halve a task allowance to get a rough job count for two-stop work, then check the currency: Onfleet's list pricing is in US dollars, so an Australian operator is also carrying the exchange rate.
Side by Side
| Capability | Onfleet | Waybill |
|---|---|---|
| What you are billed for | Tasks. A task is one pickup or one delivery, so a collection-and-drop job counts as two against your monthly allowance. | Completed jobs. A collection and a drop is one job, however many stops sit between them. |
| Pricing shape | A flat monthly platform fee covering a task allowance, with per-task overage beyond it. Current tiers are on their pricing page. | Per completed job, $0.45 AUD or less, graduated down as volume rises. No monthly floor, no allowance to use up, no overage rate to discover. |
| The currency you are billed in | Listed in US dollars, including on their Australian directory listings, so an Australian operator is also carrying the exchange rate. | Australian dollars, with GST handled on the invoice. |
| The currency you charge in | Rate tables and invoicing arrive with the Courier Suite add-on — ask them which currencies it covers. | Seven: AUD, USD, NZD, GBP, CAD, EUR and SGD. Set once per organisation, snapshotted onto each invoice when it is issued, and never converted — your money stays denominated where you put it. |
| Rate cards and invoicing | Rate tables and invoicing are available through the Courier Suite add-on, priced on top of the platform fee. | Included. Distance, time, fixed, minimum-charge and hourly components, customer accounts, recurring invoice schedules and online card payment, on every account. |
| Accounting | Full API and webhook access, with accounting typically connected through third-party connectors. Confirm the current native list with them. | Native Xero, MYOB and QuickBooks sync pushing completed jobs with line items, GST and customer matching. |
| Route optimisation | Mature auto-assignment and route optimisation for delivery rounds. | Fleet-wide optimisation across every pending job at once, respecting cargo weight, vehicle capacity, time windows and driver availability, applied in one click. |
| Cargo | Delivery tasks tracked to completion. | Cargo weight recorded per job, with the optimiser refusing to load a vehicle past its limit and dispatchers seeing total load per vehicle. |
| Proof of delivery | Signature and photo capture on completion, with recipient notifications. | Signature, photos, timestamped per-stop confirmation, odometer, recorded waiting time and a note trail that stays writable after completion. |
| Mixed fleets | Built for delivery. Passengers are not the model. | Freight and passengers on one fleet, one dispatch board and one invoice run — the common shape for Australian operators who do both. |
| Australian compliance | A global delivery platform rather than a jurisdiction-specific compliance tool. | Driver fatigue tracking, vehicle inspections, QLD Booked Hire export, and NDIS and CHSP reporting for operators whose work spans both sides. |
| Order ingestion | A mature API and a deep integration ecosystem for pulling orders out of storefronts, marketplaces and order management systems. Their strongest ground. | REST API, webhooks, CSV import and an embeddable booking form. Fewer off-the-shelf connectors than they offer. |
Written from Onfleet's publicly published material, last checked 6 November 2026. Onfleet is a trademark of its owner and this is our own independent comparison, not theirs — for their current capability, plan tiers and add-on pricing, read their site. If something here is wrong or has gone out of date, email [email protected] and we will correct it.
Where We Would Argue for Waybill
Four places a courier operation feels the difference in the first month.
The invoice is not a separate purchase
Rate cards, customer accounts, recurring invoice schedules, online card payment and native Xero, MYOB and QuickBooks sync are on every account from the first job. No add-on tier to reach before the money side works.
No floor under the bill
A courier running 300 jobs in a quiet month pays for 300 jobs. There is no platform fee to cover first and no allowance sitting unused, which is what makes seasonal and contract work affordable.
The optimiser knows what the van can carry
Cargo weight per job and vehicle capacity are inputs to fleet optimisation, not notes on a screen. Submit 85 deliveries across 6 drivers, review the proposed assignment, apply it in one click — and no vehicle comes back overloaded.
One system for freight and passengers
Operators running parcels on weekdays and NDIS or community transport alongside them do not need two platforms, two invoice runs or two sets of driver logins. This is not something a delivery-only product can answer.
Questions Worth Asking Either Way
What counts as one billable unit?
Ask whether a collection and a drop is one charge or two, what happens to a cancelled job, and what the overage rate is once the allowance runs out. Published plans rarely spell the last one out.
What is the total once invoicing is included?
Add every module you need to raise an invoice and sync it to your accounting system, not just the platform tier. Then compare, in the same currency.
Does the optimiser respect vehicle limits?
Ask to see it refuse to overload a van. Route sequencing that ignores weight and capacity produces routes a driver has to unpick at the depot.
What happens in your quietest month?
Model the slow season, not the peak. A platform fee you pay through a quiet January is the cost most operators forget to put in the comparison.
True of Waybill Whoever You Are Comparing Us To
Six things that hold whether you run four vehicles or four hundred.
There is no ceiling to grow out of
Unlimited drivers, vehicles, passengers and office staff on every account, with no seat charges and no feature tiers. A four-hundred-vehicle operation and a four-van operation run the identical platform — the larger one simply switches more of it on. The dispatch board updates in real time and stays that way as the day's volume climbs.
The controls a large organisation has to ask about
Enterprise single sign-on through Okta and Azure Entra, two-factor authentication you can enforce across the whole organisation, 70 discrete permissions you compose into your own roles, a timestamped audit log, and a complete data export you can take whenever you want it.
Your team is trained in about an hour
A setup guide walks a new operator through their first driver, vehicle, job and assignment, then rate cards and team. On top of that sit 18 page guides — dispatch, jobs, invoices, compliance, workflows, reports and the rest — that walk anyone through the screen they are on. No training budget, no implementation consultant.
Answered the same day, nearly always
Issues, questions and feature requests all reach the same Australian team, and 90% get a reply inside 24 hours. Feature requests are read and answered by the people who build the product, not filed into a portal. Waybill is rated 5★ on Capterra.
Seven currencies, never converted
Fares, rate cards, invoices and card payments run in AUD, USD, NZD, GBP, CAD, EUR or SGD. The currency is set per organisation and snapshotted onto each invoice when it is issued, so re-denominating a setting can never rewrite money you have already billed.
Every feature, on every account
Route optimisation, NDIS claiming, workflow automation, online booking, inspections, fatigue, the API — none of it sits behind a higher tier or an add-on. Pricing moves with how many jobs you complete, not with how much of the product you are allowed to use.
Where we may not suit you: If your orders are pulled straight out of a storefront, marketplace or order management system and you want a ready-made connector rather than something built against an API, Onfleet's integration ecosystem is deeper than ours. Past a few thousand tasks a month a flat platform fee can also beat per-job pricing — convert both sides to the same unit and currency, add whatever you need to raise an invoice, then compare.
Run a Week of Deliveries Through It
Fourteen days, first 50 jobs included, no credit card and no platform fee to commit to first. Put your own runs through the optimiser and see what comes back.